FAQ

Reservation Guidelines and Testing

Reservation Creation:

• Partners should always create 1 reservation per room booked.

  • If a guest books 2 units of a room, there should be 2 different ReservationIDs created and notified to the DirectConnect Reservation service URL.

Profile Details:

• A reservation can be created using Individual Customer, Travel Agent, or Company profile details.

  • Refer to the sample XML zip file to understand how the ProfileType controls such bookings.

• ResGuest Profile:

  • Can be the Booker, the Guest, the Corporate, or the Company profile.

  • Several fields are relevant to one profile but not required for another.

Additional Information:

• CVV: Not supported for a reservation.

• Tax Details:

  • Only AmountAfterTax is needed if tax is included, with no separate tax details added to a reservation.

  • Only AmountBeforeTax is needed if tax is excluded from a reservation.

• Comments:

  • Can be placed in both RoomStay and ResGlobalInfo sections.

  • If comments are specific to a particular room, include them in the RoomStay section and not in ResGlobalInfo.

Testing Reservation Scenarios:

• Reservation scenarios can be tested using any REST Client tool like ARC or Postman.