Integration Overview
Purpose
Overview
This document outlines the integration process between a Central Reservation System (CRS) or Property Management System (PMS) and RateGain's channel management solution, known as RG Bridge. Throughout this document, CRS/PMS service providers are referred to as partners or third-party systems. The following sections detail the necessary steps and associated processes for a successful integration.
Objective
The goal of the integration is to seamlessly send reservations from various inventory distribution channels to a hotel’s PMS system.
There are two main integration scenarios:
RG Bridge integration with a CRS: The CRS then sends the data to the PMS.
RG Bridge integration directly with a PMS: Reservations go straight to the PMS.
In both cases, the final destination for reservations is always the hotel’s PMS system. The two versions are illustrated below.
RG Bridge integration with CRS
RG Bridge integration with PMS
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