# Integration Overview

## **Purpose**

### Overview

This document outlines the integration process between a Central Reservation System (CRS) or Property Management System (PMS) and RateGain's channel management solution, known as RG Bridge. Throughout this document, CRS/PMS service providers are referred to as partners or third-party systems. The following sections detail the necessary steps and associated processes for a successful integration.

## **Objective**

The goal of the integration is to seamlessly send reservations from various inventory distribution channels to a hotel’s PMS system.

There are two main integration scenarios:

1. **RG Bridge integration with a CRS**: The CRS then sends the data to the PMS.
2. **RG Bridge integration directly with a PMS**: Reservations go straight to the PMS.

In both cases, the final destination for reservations is always the hotel’s PMS system. The two versions are illustrated below.

### RG Bridge integration with CRS    <a href="#objectiveofintegration-rgbridgeintegrationwithcrs" id="objectiveofintegration-rgbridgeintegrationwithcrs"></a>

### &#x20;                                                 <a href="#objectiveofintegration" id="objectiveofintegration"></a>

<figure><img src="/files/D8IewG4KEbqwhKXO1aUW" alt=""><figcaption></figcaption></figure>

### RG Bridge integration with PMS <a href="#objectiveofintegration-rgbridgeintegrationwithpms" id="objectiveofintegration-rgbridgeintegrationwithpms"></a>

&#x20;                                                                  &#x20;

<figure><img src="/files/NogShzTCTkW8CcetHlal" alt=""><figcaption></figcaption></figure>

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