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        • Interface Specifications – Reservation Notification Service
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              • OTA_HotelResNotifRQ
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            • HotelARIGetRQ
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          • Operation: ARI Update
            • HotelARIUpdateRQ
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        • Interface Specifications – Reservation Notification Service
          • Technical overview
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            • OTA_HotelResNotifRQ
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    • Smart Distribution
      • Onboarding process
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      • Book and Cancel Reservation
        • Transaction Header Formats
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      • Multiavailability (Enhanced Shopping Transaction)
        • Transaction Header Formats
        • Enhanced Shopping (EST) – Detailed Rate Information
          • Requesting Specific Rates
          • UltraDirect Account Author Negotiated Rate Processing
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      • Pre-Book
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  • UltraDirect
    • Integration Process
    • Certification
    • Ultradirect transaction sets - XML
      • Transaction header formats
      • Booking transactions
        • Booking request message format..
        • Request message format - Cancel
        • Request message format - Commit/Rollback
        • Request message format - Modify
        • Response message format - Booking
      • Enhanced shopping (EST)
        • Requesting Specific Rates
        • Request message format
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      • Rate and availability transactions
        • Standard multi-availability
          • Request & Response message format
      • Rate Rules
        • Request message format
        • Response message format
      • Reference data transactions
        • Request message format..
        • Response message format..
      • Single property availability
        • Request message format
        • Response message format
    • XML ultradirect specifications
      • Overview
        • Transaction list
      • Interface requirements
      • Transaction meta data
    • Error Codes..
    • UltraDirect Transaction Samples and Usage
      • Using UltraDirect (Seamless, a real-time transaction)
      • EST (Enhanced Shopping Transaction)
      • Rate Rules
      • Book Reservation
      • Cancellation
      • Book Reservation with session control
      • Modification
      • Booking Storage and Retrieval
      • List of Test Credit Cards
      • Test properties in UAT
      • Guarantee Type and Method Combinations
    • xml ultradirect codes
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  1. UltraDirect

Error Codes..

Error Code

Error Code Description

ACC16

AUTOMATIC GUARANTEE TO A CREDIT CARD

ACT07

ACTION CODE IS INVALID

ACT09

ACTION CODE IS REQUIRED

ACT23

BOOKING CANNOT BE MODIFIED

ACT24

HOTEL POLICY CONFLICT WITH CANCELLATION

ACT25

RESTRICTION ON CANCEL/MODIFY, PLEASE CONTACT HOTEL

AD107

ADDRESS INVALID, PLEASE CORRECT (includes FORMAT error)

AD109

ADDRESS REQUIRED, PLEASE CORRECT

AD113

ADDRESS CANNOT BE DELETED

ADS07

ALTERNATE DISTRIBUTION SYSTEM ID INVALID

AKN01

ACKNOWLEDGEMENT NUMBER EXCEEDS LIMIT

AKN07

ACKNOWLEDGEMENT NUMBER INVALID, PLEASE CORRECT The acknowledgement number must satisfy constraints established between the GRP and RateGain.

AMC41

AMENITY CODE NOT ON FILE

APC07

ATTENDEE PASSWORD CODE INVALID FOR THIS ATTENDEE, PLEASE CORRECT

APC09

ATTENDEE PASSWORD CODE REQUIRED FOR THIS ATTENDEE, PLEASE CORRECT

ARM11

ALTERNATE ROOM TYPE WAS BOOKED

ARS07

REQUIRES MANUAL PROCESSING, ET TO SEND VIA TTY ARS07=Airline Code is invalid

ARS27

INCORRECT DESTINATION CODE

BCU07

EXTRA BED CURRENCY CODE INVALID, PLEASE CORRECT

BKP19

BOOKING WAS PREVIOUSLY CANCELLED

BKR19

BOOKING WAS PREVIOUSLY CANCELLED

BKS06

ARC/IATA NUMBER NOT FOUND, PLEASE CORRECT

BKS07

ARC/IATA NUMBER INVALID, PLEASE CORRECT

BKS09

ARC/IATA NUMBER REQUIRED, PLEASE CORRECT

BKS23

ARC/IATA NUMBER CANNOT BE MODIFIED

BKS41

ARC/IATA NUMBER NOT ON FILE AT THIS HOTEL CHAIN

BKS49

COMPLETE ADDRESS NOT ON OUR FILE

CCN04

CORPORATE ID NOT NUMERIC, PLEASE CORRECT

CCN06

CORPORATE PROGRAM NOT FOUND, PLEASE CORRECT

CCN07

CORPORATE ID INVALID, PLEASE CORRECT (includes FORMAT error)

CCN09

CORPORATE ID REQUIRED, PLEASE CORRECT

CCN23

CORPORATE ID CANNOT BE MODIFIED

CCN31

CORPORATE ID NOT ACCEPTED FOR GUARANTEE

CCN41

CORPORATE ID NOT ON FILE

CHN07

CHAIN ID INVALID, PLEASE CORRECT

CHN23

CHAIN ID CANNOT BE MODIFIED

CHN37

CHAIN REQUIRES CANCEL/REBOOK

CNF06

CONFIRMATION NUMBER NOT FOUND, PLEASE CORRECT

CNF07

CONFIRMATION NUMBER INVALID, PLEASE CORRECT

CNF09

CONFIRMATION NUMBER REQUIRED, PLEASE CORRECT

CNF15

NO ACTIVE RESERVATION WITH CONFIRMATION NUMBER

CNF23

CONFIRMATION NUMBER CANNOT BE MODIFIED

CNR09

CANCEL-REBOOK REQUIRED

CON06

GROUP CODE NOT FOUND, PLEASE CORRECT

COR09

COR BOOKINGS MUST BE GUARANTEED

CUA06

FREQUENT GUEST NUMBER NOT FOUND, PLEASE CORRECT

CUA07

FREQUENT GUEST NUMBER INVALID, PLEASE CORRECT(includes FORMAT error)

CUA09

FREQUENT GUEST NUMBER REQUIRED, PLEASE CORRECT

CUA23

FREQUENT GUEST NUMBER CANNOT BE MODIFIED

CUA27

FREQUENT GUEST NUMBER NOT PROCESSED

CUA41

FREQUENT GUEST NUMBER NOT ON FILE

CUA50 CUA53

FREQUENT GUEST MUST BOOK CORP RATE

CUR07

CURRENCY CODE INVALID, PLEASE CORRECT

CUR13

CURRENCY CODE CANNOT BE DELETED

CVV09

CREDIT CARD VERIFICATION VALUE CODE REQUIRED, PLEASE CORRECT

CXL19

RESERVATION PREVIOUSLY CANCELLED

CXL33

CANCEL BEING HANDLED MANUALLY, WILL NOTIFY

CXL43

CANCELLATION CONFIRMED, PENALTIES APPLIED

CXL44

UNABLE TO CANCEL, ARRIVAL DATE HAS PASSED

DBE60

DATABASE ERROR ? CALL CUSTOMER SUPPORT

DBE62

CHAIN DATA NOT FOUND

DBE64

PROPERTY NOT FOUND

DBS66

REQUESTED DATA NOT FOUND

DEP07

DEPOSIT/GUARANTEE INVALID, PLEASE CORRECT

DEP09

DEPOSIT REQUIRED, PLEASE CORRECT

DEP14

CREDIT CARD/CORPORATE ID REQUIRED FOR DEPOSIT/GUAR

DEP17

DEPOSIT DEADLINE HAS PASSED

DEP26

FORM OF DEPOSIT NOT ACCEPTED, PLEASE CORRECT

EAD01

EMAIL ADDRESS INVALID, PLEASE CORRECT

EBN01

NUMBER OF EXTRA BEDS/CRIBS EXCEEDS LIMIT

EBN07

NUMBER OF EXTRA BEDS INVALID, PLEASE CORRECT

EBN40

EXTRA BEDS NOT SUPPORTED

EBP27

UNABLE TO PROCESS EXTRA BEDS

EBR07

EXTRA BED RATE INVALID, PLEASE CORRECT

EDT07

END DATE INVALID

FID07

INVALID FIELD ID

FLN07

INVALID FIELD LENGTH

FMT07

INVALID FORMAT

GCN07

CREDIT CARD NUMBER INVALID, PLEASE CORRECT

GCN09

CREDIT CARD NUMBER REQUIRED, PLEASE CORRECT

GCN32

ONLY ACCEPT GUARANTEE TO CREDIT CARD NUMBER

GCN49

ONLY ACCEPT DEPOSIT TO CREDIT CARD

GCT26

CREDIT CARD TYPE NOT ACCEPTED, PLEASE CORRECT

GCT45

CREDIT CARD TYPE NOT ACCEPTED FOR GUARANTEE

GDA41

ARC/IATA NUMBER NOT ON FILE

GEO81

MAP SERVICE INITIALIZATION ERROR /ERROR SETTING MAP POINT

GSI25

RESTRICTION ON SESSION CONTROL

GST09

GUEST ADDRESS REQUIRED IN /N FIELD

GUA07

GUARANTEE INVALID, PLEASE CORRECT

GUA09

GUARANTEE REQUIRED, PLEASE CORRECT

GUA24

HOTEL POLICY CONFLICT WITH GUARANTEE

GUA29

BOOKING CONFIRMED 4PM HOLD,GUARANTEE NOT ACCEPTED

GUA30

BOOKING CONFIRMED 6PM HOLD,GUARANTEE NOT ACCEPTED

GUA34

BOOKING CONFIRMED 4PM HOLD,GUARANTEE INVALID

GUA35

BOOKING CONFIRMED 6PM HOLD,GUARANTEE INVALID

GUA37

CREDIT CARD ONLY ACCEPTED FOR CHECK-IN DATE

GUE07

EXPIRATION DATE INVALID, PLEASE CORRECT

GUE08

CREDIT CARD EXPIRATION DATE INVALID FOR CHECK-IN DATE

GUE09

EXPIRATION DATE REQUIRED, PLEASE CORRECT

GUEST07

NUMBER OF PERSONS EXCEEDED BY EXTRA GUEST SEGMENT

HRS07

HOTEL CHAIN CODE IS INVALID

HRS09

HOTEL CHAIB CODE IS REQUIRED

HRS81

SYSTEM ERROR, UNABLE TO PROCESS

HRT24

HOTEL POLICY CONFLICT WITH HOLD TIME

IND07

IN DATE INVALID, PLEASE CORRECT

IND10

DATE NOT AVAILABLE

IND12

CTA RESTRICTION ON IN DATE

IND13

IN DATE CANNOT BE DELETED

IND18

IN DATE NOT IN INVENTORY

IND35

TOO CLOSE TO ARRIVAL DATE, ET TO SEND VIA TTY(Related to Bookings)

IND37

DATE CHANGE REQUIRES CANCEL/REBOOK

IND42

IN DATE INVALID FOR RATE PLAN

INDOTD81

AVAILABILITY CHECK UNSUCCESSFUL

KEY41

KEYWORD NOT ON FILE FOR THIS CHAIN/PROPERTY

MAN48

REQUIRES MANUAL PROCESSING, ET TO SEND VIA TTY

MAN49

HOLDING MORE THAN ONE RESERVATIONS UNDER GUEST NAME

MAP46

INVALID MAP ENGINE

MNR07

MINIMUM RATE INVALID

MPL26

MEAL PLAN NOT ACCEPTED, PLEASE CORRECT

MRP53

MANDATORY RATE PLAN IN EFFECT, CALL LOCAL RES OFFICE

MSL07

INVALID MESSAGE LENGTH

MXR07

MAXIMUM RATE INVALID

NAD01

NUMBER OF ADULTS EXCEEDS LIMIT

NAD07

NUMBER OF ADULTS INVALID, PLEASE CORRECT

NAD09

NUMBER OF ADULTS REQUIRED, PLEASE CORRECT

NAD13

NUMBER OF ADULTS CANNOT BE DELETED

NAM06

GUEST NAME NOT FOUND, PLEASE CORRECT

NAM07

GUEST NAME INVALID

NAM08

GUEST NAME FORMAT ERROR, PLEASE CORRECT

NAM09

GUEST NAME REQUIRED, PLEASE CORRECT

NAM13

GUEST NAME CANNOT BE DELETED

NAM21

HOLDING MORE THAN ONE RESERVATION UNDER GUEST NAME

NAM23

GUEST NAME CANNOT BE MODIFIED

NAM51

INVALID NAME FOR FREQUENT GUEST NUMBER

NAR15

NO ACTIVE RESERVATION

NCH01

NUMBER OF CHILDREN EXCEEDS LIMIT

NCH07

NUMBER OF CHILDREN INVALID, PLEASE CORRECT

NNT01

NUMBER OF NIGHTS EXCEEDS LIMIT

NNT07

NUMBER OF NIGHTS INVALID, PLEASE CORRECT

NNT09

OUT DATE OR NUMBER OF NIGHTS REQUIRED,PLEASE CORRECT

NNT12

CTA RESTRICTION ON NUMBER OF NIGHTS

NNT13

NUMBER OF NIGHTS CANNOT BE DELETED

NNT20

MLOS RESTRICTION ON NUMBER OF NIGHTS

NPR07

NUMBER OF PERSONS RATE INVALID, PLEASE CORRECT

NPR01

NUMBER OF PERSONS INVALID, PLEASE CORRECT

NPR09

NUMBER OF PERSONS RATE REQUIRED, PLEASE CORRECT

NPR24

HOTEL POLICY CONFLICT WITH NUMBER OF PERSONS RATE

NRC07

NEGOTIATED RATE ACCESS CODE INVALID

NRM01

NUMBER OF ROOMS EXCEEDS LIMIT

NRM07

NUMBER OF ROOMS INVALID, PLEASE CORRECT

NRM13

NUMBER OF ROOMS CANNOT BE DELETED

NRM27

INVALID, PLEASE BOOK ONE ROOM AT A TIME

NRM36

NUMBER OF ROOMS CANNOT BE INCREASED

OTD07

OUT DATE INVALID, PLEASE CORRECT

OTD09

OUT DATE OR NUMBER OF NIGHTS REQUIRED,PLEASE CORRECT

OTD18

OUT DATE NOT IN INVENTORY

PCU07

EXTRA PERSON CURRENCY INVALID, PLEASE CORRECT

PHN07

PHONE NUMBER INVALID, PLEASE CORRECT

PHN13

PHONE NUMBER CANNOT BE DELETED

PID06

PROPERTY NUMBER NOT FOUND, PLEASE CORRECT

PID07

PROPERTY INVALID

PID09

PROPERTY NUMBER REQUIRED, PLEASE CORRECT

PID10

PROPERTY NOT AVAILABLE

PID13

PROPERTY CANNOT BE DELETED

PID23

PROPERTY NUMBER CANNOT BE MODIFIED

PID25

PROPERTY RESTRICTED

PID38

PROPERTY NO LONGER MEMBER OF CHAIN

PID64

PROPERTY NOT FOUND

PIR01

NUMBER OF PERSONS IN ROOM EXCEEDS LIMIT

RMR06

RATE NOT FOUND, PLEASE CORRECT AND RETRY (includes Rate Invalid)

RMR09

RATE REQUIRED, PLEASE CORRECT

RMR10

RATE NOT AVAILABLE

RMR13

RATE CANNOT BE DELETED

RMR27

UNABLE TO PROCESS ROOM RATE

RMR55

RATE NOT AVAILABLE, CHECK *WKD

RPC07

RATE PLAN CODE INVALID

RPC10

RATE PLAN NOT AVAILABLE

RPC41

RATE PLAN NOT ON FILE

RQR01

NUMBER OF NIGHTS EXCEEDS LIMIT FOR RATE PLAN

RQR07

RATE PLAN INVALID, PLEASE CORRECT

RQR13

RATE PLAN CANNOT BE DELETED

RQR52

RATE REQUIRES ADVANCE PURCHASE

RRP40

RATE RETURN/OVERRIDE NOT CURRENTLY SUPPORTED

RTY06

ROOM TYPE NOT FOUND, PLEASE CORRECT

RTY07

ROOM TYPE INVALID, PLEASE CORRECT

RTY09

ROOM TYPE REQUIRED, PLEASE CORRECT

RTY10

ROOM TYPE NOT AVAILABLE

RTY13

ROOM TYPE CANNOT BE DELETED

RTY27

UNABLE TO PROCESS BED TYPE GUARANTEE

RTY53

ROOM TYPE ON REQUEST. PLEASE USE STANDARD ACCESS

SGA06

NOT FOUND OR NO MATCH IN THE SYSTEM

SMK07

SMOKING PREFERENCE INVALID, PLEASE CORRECT

SIN01

SERVICE INFO. EXCEEDS LIMIT

SIN07

SERVICE INFO. INVALID, PLEASE CORRECT

SIN27

UNABLE TO PROCESS SERVICE INFO.

SPR07

SPECIAL REQUEST INVALID, PLEASE CORRECT

SPR40

SPECIAL REQUEST NOT CURRENTLY SUPPORTED

SUB41

SUBKEYWORD NOT ON FILE FOR THIS CHAIN/PROPERTY

TNM07

TOUR NUMBER INVALID, PLEASE CORRECT

WCR46

MODIFY TO ADD /W IN SEGMENT. 0RCF SEGMENT TO RESEND 78 (Text sent to Sabre and Covia Only)

WCR47

WRITTEN CONF WILL NOT BE SENT AS A RESULT OF /W

WCR52

NOT ENOUGH LEAD TIME TO PROCESS WRITTEN CONF.

XML44

REQUIRED XML ELEMENT MISSING

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