> For the complete documentation index, see [llms.txt](https://developer.rategain.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.rategain.com/ultradirect/integration-process.md).

# Integration Process

This document outlines the end-to-end process for integrating a Demand Partner with RateGain and Hotel Suppliers. It includes all necessary steps, ownership, and milestones from commercial setup to full rollout.

***

### 🧾 Step 1: Commercial Arrangements

* A commercial agreement must be signed between the **Demand Partner & RateGain**.
* A separate commercial agreement is required between the **Demand Partner & Hotel Supplier**.
* **Approval from RateGain’s commercial team** is mandatory before initiating integration.

***

### 📞 Step 2: Tri-Party Kick-off Call

* A **Tri-Party Kick-Off Call** is conducted between **RateGain, the Demand Partner, and the Hotel Supplier**.
* Objectives of the call:
  * Review the **Kick-Off Questionnaire** to clarify tasks, ownership, and next steps.
  * Understand expected **timelines** from the demand partner for setup, development, testing, and certification.
  * **Highlight exceptions** (if any).
  * Create the Statement of Work (SOW) pre-Kick-off call.
  * Define and agree on **integration quality metrics** for the Pilot and Go-Live phases.

***

### ⚙️ Step 3: Configuration Setup

* Company profile creation
* IP whitelisting
* Generation of SGA (Source Code)
* VIP URL creation for:
  * Availability
  * Booking
* Portal self-registration (documentation provided separately)
* SFTP setup
* Nightly **ODDCCN** enablement
* Creation of **NRCs (Negotiated Rate Codes)**
* **Portal access** for PDS (Property Download Site)

***

### 💻 Step 4: API Development

* **SOW sign-off** by Demand Partner (prepared by RateGain)
* **API walkthrough** for:
  * ARI (Availability, Rates, Inventory)
  * Static Content (if applicable)
* RateGain to provide:
  * API documentation
  * Sample XMLs
  * Ongoing technical support
* A **project plan** is created and tracked by RateGain based on committed timelines.
* Regular **weekly/bi-weekly sync-up calls** for:
  * Status tracking
  * Query/blocker resolution

***

### ✅ Step 5: Certification

* Certification to be conducted in **UAT or Production**
* Quality Check:
  * Verify data consumption by the Demand Partner
  * Ensure the correct display of **mandatory content** on the Demand Partner’s platform
* Run a **pilot** with a limited number of properties
* Upon successful results → **Go Live**

***

### 🚀 Step 6: Roll Out

* Pilot launch with a **limited set of properties**
* Execute a **scheduled rollout plan** for upcoming batches
* Complete **final rollout** for all properties under contract

***


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