FAQ

Invalid Credentials and Codes:

• Invalid Username/Password:

  • If the HotelARIUpdateRQ contains an invalid Username/Password, the partner should return an error response with ShortText="Invalid Username or Password".

• Invalid HotelCode:

  • If the HotelARIUpdateRQ contains an invalid HotelCode, the partner should return an error response with ShortText="Invalid HotelCode".

• Invalid RoomTypeCode or RatePlanCode:

  • If the HotelARIUpdateRQ contains an invalid RoomTypeCode or RatePlanCode, the partner should return an error response with ShortText="Invalid Room/Rate".

XML Attributes:

• Request and Response XML:

  • Will always contain an attribute xmlns="http://cgbridge.rategain.com/OTA/2012/05" at the root element.

• Date Format:

  • The date format for Start and End is always YYYY-MM-DD.

Partial Update:

• Mandatory Support:

  • OTA must support Partial Update, which means each attribute (i.e., Availability, rates, restrictions, or inventory) should be updated by API individually.

  • Partial update is mandatory, and existing values should not be impacted; only updated values should be impacted.

  • Example:

    • If a hotel is managing occupancy pricing for 1 Adult, 2 Adults, 3 Adults, etc., the API should update each individual occupancy price without impacting other occupancy-based pricing.

    • If the 1 Adult price is sent for a date, the API should only update the 1 Adult price while the pricing for 2 Adults and 3 Adults should remain the same with existing values.