Points to remember

Message Communication and Handling

REST Connectivity:

  • Authentication: Authentication is passed using basic authorization in REST connectivity.

    • If the credentials are found invalid, an error response needs to be returned.

POS Source Element:

  • The POS source element contains <CompanyName Code="BKNG"/>, referring to the OTA/Channel code mapped in RateGain's Channel Manager system.

  • For a complete list of OTA/Channel codes supported, please contact the RateGain team.

Comments Handling:

  • Comments can be added either per room or globally for a reservation.

    • Global Comments: If any comment applies to the whole booking, it should be included in ResGlobalInfo.

    • Room-specific Comments: If a comment is required for a specific room, add it to the RoomStay section.

Reservations Without Credit Card Details:

  • For reservations booked without credit card details, the <Guarantee> element may or may not be present in ResGlobalInfo.

    • If present, it should specify GuaranteeCode and GuaranteeType as follows:

<Guarantee GuaranteeType="None" GuaranteeCode="NOT GUARANTEED"/>

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