OTA_HotelAvailNotifRS

When RG Bridge processes a OTA_HotelAvailNotifRQ message, it responds with a OTA_HotelAvailNotifRS message. Here’s a summary of the response handling process:

  1. Normal Response:

    • OTA_HotelAvailNotifRS: Sent in response to the request, confirming receipt and processing of the availability update.

  2. Exception Handling:

    • REST Fault: If a REST-level fault occurs, a REST fault message is sent.

    • Application Level Validation: If RG Bridge cannot validate a message at the application level, it still returns an OTA_HotelAvailNotifRS.

  3. Screening for Business Rules:

    • Messages are screened for conformance to basic business rules.

    • RG Bridge ensures that the message pertains to a hotel that is enabled on RG Bridge.

    • Values are screened to ensure they meet specified business constraints.

  4. Failure Indication:

    • Response messages indicating failures will contain at least one error element.

    • Multiple error elements may be returned if there are several issues.

  5. Successful Receipt:

    • If the request is received correctly and screened for consistency, RG Bridge returns an OTA_HotelAvailNotifRS a message with a single Success element.

    • Note: Receiving a success message does not guarantee that updates will be made on all OTAs. Errors may still occur due to business rules at RG, OTA, or communication failures.

Table D: Response indicating success

Table E: Response indicating failure

Hotels can access the Request logs to view the status of each update received through the RG Bridge interface on the RG user interface. Here are the key points:

  • Request Log: Displays the overall status of the message.

  • Channel-Level Processing Logs: It is possible to view detailed logs of the channel-level processing.

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