Error and Warning codes
Error Codes
** OTA Error Codes **
Code
Short Description
61
Invalid currency code
181
Invalid country code
184
Language code invalid
242
Credit card number is invalid or missing
392
Invalid hotel code
424
No hotels found which match this input
497
Authorization error
# Pegasus system errors 1000 - 1099
Code
Short Description
SYS001
An unexpected system error has occured
UNKNOWN_SYS_ERROR
SYS002
Error initializing application
INIT_ERROR
SYS003
General JMS error
JMS_ERROR
# Pegasus generic errors 1100 - 1199
Code
Short Description
GEN001
Unknown Error
UNKNOWN_ERROR
GEN002
Invalid access
INVALID_ACCESS
# Pegasus database errors 1200 - 1299
Code
Short Description
DB001
A database error occured
DB_ERROR
DB002
Error getting database connection
DB_CONN_ERROR
DB003
Error storing data to database
DB_STORE_ERROR
DB004
Error loading data from database
DB_LOAD_ERROR
DB005
Error updating historical data
DB_HISTORY_ERROR
# Pegasus xml/parsing errors 1300 - 1399
Code
Short Description
XML001
Schema file is missing or invalid
SCHEMA_FILE_ERROR
XML002
XML parsing error
XML_PARSE_ERROR
XML003
SOAP envelop is missing
SOAP_ENVELOP_MISSING
XML004
SOAP header is missing
SOAP_HEADER_MISSING
XML005
SOAP body is missing
SOAP_BODY_MISSING
XML006
Invalid SOAP data
INVALID_SOAP_DATA
XML007
Action is missing
ACTION_MISSING
XML008
Message ID is missing
MESSAGE_ID_MISSING
XML009
Email address is missing
EMAIL_MISSING
XML010
Password is missing
PASSWORD_MISSING
XML011
Security element is missing
SECURITY_ELEMENT_MISSING
XML012
Message header is missing
MESSAGE_HEADER_MISSING
# Pegasus batch errors 1400 - 1499
Code
Short Description
BATCH001
Unable to process file
BATCH_FILE_ERROR
BATCH002
Unable to process message
BATCH_MSG_ERROR
Content Error Codes
Error Code
Error Description
2000
DATA0001
Invalid data
INVALID_DATA
2001
DATA0002
PrimaryLangID is missing
LANG_ID_MISSING
2002
DATA0003
New properties must be loaded in English
NEW_PROP_IN_EN
2003
DATA0004
Property already exists
PROP_EXISTS
2004
DATA0005
Property does not exist
NO_PROP
2005
DATA0006
Property is restricted
PROP_RESTRICTED
2006
DATA0007
Brand code is missing
BRAND_MISSING
2007
DATA0008
Invalid Brand code
INVALID_BRAND
2008
DATA0009
Property ID is missing
PROP_ID_MISSING
2009
DATA0010
Time zone is too long. Max 5 characters.
TIMEZONE_TOO_LONG
2010
DATA0011
Time zone is missing
TIMEZONE_MISSING
2011
DATA0012
GMT offset is too long. Max 6 characters.
GMT_OFFSET_TOO_LONG
2012
DATA0013
GMT offset is missing
GMT_OFFSET_MISSING
2013
DATA0014
Invalid Time zone
INVALID_TIMEZONE
2014
DATA0015
Only one Text element allowed per Description element
ONE_TEXT_PER_DESC
2015
DATA0016
Invalid geo data (Latitude or Longitude)
INVALID_GEO_DATA
2016
DATA0017
Both start and end times are required
START_END_TIMES_REQUIRED
2017
DATA0018
Service Operation Schedule requires at least one day of week to be set
DAY_OF_WEEK_NOT_SET
2018
DATA0019
Accessibility Feature (PHY) code is missing
ACCESSIBLE_CODE_MISSING
2019
DATA0020
Accessibility Feature (PHY) code requires HAC47
ACCESSIBLE_CODE_NOT_ALLOWED
2020
DATA0021
Security Feature (SEC) code missing
SECURITRY_CODE_MISSING
2021
DATA0022
Security Feature (SEC) code requires HAC80
SECURITRY_CODE_NOT_ALLOWED
2022
DATA0023
Feature element not allowed
FEATURE_NOT_ALLOWED
2023
DATA0024
Only one code type is allowed
ONE_CODE_TYPE_ALLOWED
2024
DATA0025
Service element is missing
SERVICE_MISSING
2025
DATA0026
The units value is missing
UNITS_MISSING
2026
DATA0027
Amenity is missing
AMENITY_MISSING
2027
DATA0028
Attributes are missing
ATTRIBUTES_MISSING
2028
DATA0029
Too many attributes
TOO_MANY_ATTRIBUTES
2029
DATA0030
Invalid accepted payment element
INVALID_ACCEPTED_PAYMENT
2030
DATA0031
Invalid value in PetsAllowedCode attribute
INVALID_PETS_ALLOWED_CODE
2031
DATA0032
Code detail element missing
CODE_DETAIL_MISSING
2032
DATA0033
Only one URL is allowed
ONE_URL_ALLOWED
2033
DATA0034
The DistUnitName is missing
DIST_UNIT_NAME_MISSING
2034
DATA0035
Content data is missing
CONTENT_DATA_MISSING
2035
DATA0036
Paragraph number is missing
PARAGRAPH_NUM_MISSING
2036
DATA0037
Content ID is missing
CONTENT_ID_MISSING
2037
DATA0038
Country access code is missing
COUNTRY_ACCESS_CODE_MISSING
2038
DATA0039
Invalid LOC code
INVALID_LOC_CODE
2039
DATA0040
Invalid SEG code
INVALID_SEG_CODE
2040
DATA0041
Invalid PCT code
INVALID_PCT_CODE
2041
DATA0042
Invalid GRI code
INVALID_GRI_CODE
2042
DATA0043
Invalid HAC code
INVALID_HAC_CODE
2043
DATA0044
Invalid BUS code
INVALID_BUS_CODE
2044
DATA0045
Invalid MPT code
INVALID_MPT_CODE
2045
DATA0046
Invalid PRX code
INVALID_PRX_CODE
2046
DATA0047
Invalid SEC code
INVALID_SEC_CODE
2047
DATA0048
Invalid PHY code
INVALID_PHY_CODE
2048
DATA0049
Invalid MRC code
INVALID_MRC_CODE
2049
DATA0050
Invalid MRF code
INVALID_MRF_CODE
2050
DATA0051
Invalid RLT code
INVALID_RLT_CODE
2051
DATA0052
Invalid RVT code
INVALID_RVT_CODE
2052
DATA0053
Invalid BED code
INVALID_BED_CODE
2053
DATA0054
Invalid RMA code
INVALID_RMA_CODE
2054
DATA0055
Invalid RES code
INVALID_RES_CODE
2055
DATA0056
Invalid CUI code
INVALID_CUI_CODE
2056
DATA0057
Invalid RSI code
INVALID_RSI_CODE
2057
DATA0058
Invalid PMT code
INVALID_PMT_CODE
2058
DATA0059
Invalid FTT code
INVALID_FTT_CODE
2059
DATA0060
Invalid CHG code
INVALID_CHG_CODE
2060
DATA0061
Invalid PET code
INVALID_PET_CODE
2061
DATA0062
Invalid ACC code
INVALID_ACC_CODE
2062
DATA0063
Invalid TRP code
INVALID_TRP_CODE
2063
DATA0064
Invalid RST code
INVALID_RST_CODE
2064
DATA0065
Invalid REC code
INVALID_REC_CODE
2065
DATA0066
Invalid PLT code
INVALID_PLT_CODE
2066
DATA0067
Invalid PTT code
INVALID_PTT_CODE
2067
DATA0068
Invalid EAT code
INVALID_EAT_CODE
2068
DATA0069
Invalid country dial code
INVALID_DIAL_CODE
2069
DATA0070
AAA trademarks not permitted in Ratings
AAA_RESERVED
2070
DATA0071
Property name is missing
PROP_NAME_MISSING
2071
DATA0072
LOC: Location Category code is missing
LOCATION_CODE_MISSING
2072
DATA0073
PCT: Hotel Category code is missing
PROP_CATEGORY_CODE_MISSING
2073
DATA0074
SEG: Hotel Segment code is missing
PROP_SEGMENT_CODE_MISSING
2074
DATA0075
Spoken language is missing
SPOKEN_LANGUAGE_MISSING
2075
DATA0076
GRI: Space Info code is missing
GRI_CODE_MISSING
2076
DATA0077
Quantity is missing
QUANTITY_MISSING
2077
DATA0078
GRI: Space Info code is missing
CAPACITY_CODE_MISSING
2078
DATA0079
HAC: Hotel Amenity code is missing
HAC_CODE_MISSING
2079
DATA0080
Proximity code is missing
PROXIMITY_CODE_MISSING
2080
DATA0081
PHY: Accessibility Feature code is missing
PHY_CODE_MISSING
2081
DATA0082
SEC: Security Feature code is missing
SEC_CODE_MISSING
2082
DATA0083
BUS: Business Service code is missing
BUS_CODE_MISSING
2083
DATA0084
MPT: Meal Plan Type code is missing
MPT_CODE_MISSING
2084
DATA0085
Room id is missing
ROOM_ID_MISSING
2085
DATA0086
Area is missing
AREA_MISSING
2086
DATA0087
Room ID is missing
ROOM_ID_MISSING
2087
DATA0088
Meeting room name is missing
MEETING_ROOM_NAME_MISSING
2088
DATA0089
Room amenity code is missing
ROOM_AMENITY_CODE_MISSING
2089
DATA0090
Room format code is missing
ROOM_FORMAT_CODE_MISSING
2090
DATA0091
Maximum occupancy is missing
MAX_OCCUPANCY_MISSING
2091
DATA0092
Restaurant id is missing
RESTAURANT_ID_MISSING
2092
DATA0093
RES: Restaurant Category code is missing
RES_CODE_MISSING
2093
DATA0094
Description is missing
DESCRIPTION_MISSING
2094
DATA0095
CUI: Restaurant Cuisine Code is missing
CUI_CODE_MISSING
2095
DATA0096
RSI: Restaurant Service Info code is missing
RSI_CODE_MISSING
2096
DATA0097
Award/Rating Provider is missing
PROVIDER_MISSING
2097
DATA0098
Rating is missing
RATING_MISSING
2098
DATA0099
Use type is missing
USE_TYPE_MISSING
2099
DATA0100
Country code is missing
COUNTRY_CODE_MISSING
2100
DATA0101
City is missing
CITY_MISSING
2101
DATA0102
PTT: Phone Tech Type code is missing
PHONE_TECH_TYPE_MISSING
2102
DATA0103
PLT: Phone Location Type code is missing
PHONE_LOCATION_TYPE_MISSING
2103
DATA0104
EAT: Email Address Type code is missing
EAT_CODE_MISSING
2104
DATA0105
Attraction ID is missing
ATTRACTION_ID_MISSING
2105
DATA0106
Airport code is missing
AIRPORT_CODE_MISSING
2106
DATA0107
Transportation code is missing
TRANSPORTATION_CODE_MISSING
2107
DATA0108
RST: Recreation Service Type code is missing
RST_CODE_MISSING
2108
DATA0109
REC code is missing
REC_CODE_MISSING
2109
DATA0110
Check in time is missing
CHECK_IN_TIME_MISSING
2110
DATA0111
Check out time is missing
CHECK_OUT_TIME_MISSING
2111
DATA0112
Kids stay free flag is missing
KIDS_STAY_FREE_MISSING
2112
DATA0113
Kids Stay Free Max Age is missing
KIDS_STAY_FREE_AGE_MISSING
2113
DATA0114
Guarantee type is missing
GUARANTEE_TYPE_MISSING
2114
DATA0115
Payment code is missing
PAYMENT_CODE_MISSING
2115
DATA0116
Credit card code is missing
CREDIT_CARD_CODE_MISSING
2116
DATA0117
Policy code is missing
POLICY_CODE_MISSING
2117
DATA0118
Time limit is missing
TIME_LIMIT_MISSING
2118
DATA0119
PET: Pet Type code is missing
PET_CODE_MISSING
2119
DATA0120
FTT: Fee Tax Type code is missing
FTT_CODE_MISSING
2120
DATA0121
CHG code is missing
CHG_CODE_MISSING
2121
DATA0122
Fact ID is missing
FACT_ID_MISSING
2122
DATA0123
Fact Description is missing
FACT_MISSING
2123
DATA0124
Missing or invalid combination of attributes provided
INVALID_DEADLINE_ATTRIBUTES
2124
DATA0125
Invalid usw chain code provided
INVALID_USW_CHAIN
2125
DATA0126
Description text too long
DESC_TEXT_TOO_LONG
2126
DATA0127
Hotel Short Name too long
HOTEL_SHORT_NAME_TOO_LONG
2127
DATA0128
City Code too long
CITY_CODE_TOO_LONG
2128
DATA0129
Room Type Code too long
ROOM_TYPE_CODE_TOO_LONG
2129
DATA0130
End Date Before Start Date
END_DATE_IS_BEFORE_START_DATE
2130
DATA0131
End Date in the past
END_DATE_IS_ALREADY_PASSED
2131
DATA0132
Start and End Date required
START_AND_END_DATE_RUQUIRED
2132
DATA0133
Address 1 too long
ADDRESS_1_TOO_LONG
2133
DATA0134
Address 2 too long
ADDRESS_2_TOO_LONG
2134
DATA0135
City Name too long
CITY_NAME_TOO_LONG
2135
DATA0136
Number of nights missing
NMBOFNIHTS_NOT_POPULATED
2136
DATA0137
PMT code missing
PMT_CODE_MISSING
2137
DATA0138
Guarantee Type missing
GUARANTEE_TP_MISSING
2138
DATA0139
Start Date missing
START_DATE_MISSING
2139
DATA0140
End Date missing
END_DATE_MISSING
2140
DATA0141
Dow Code missing
DOW_CODE_MISSING
2141
DATA0142
Room Type Code Missing
ROOM_TYPE_CODE_MISSING
2142
DATA0143
Attraction name is missing
ATTRACTION_NAME_MISSING
2143
DATA0144
Address 1 missing
ADDRESS_1_MISSING
2144
DATA0145
Address 2 missing
ADDRESS_2_MISSING
2145
DATA0146
City Name Missing
CITY_NAME_MISSING
2146
DATA0147
County Name Missing
COUNTY_NAME_MISSING
2147
DATA0148
Postal Missing
POSTAL_MISSING
2148
DATA0149
Country Missing
COUNTRY_MISSING
2149
DATA0150
Country Dial Code Missing
COUNTRY_DIAL_CODE_MISSING
2150
DATA0151
Area Code Missing
AREA_CODE_MISSING
2151
DATA0152
Phone Id Missing
PHONE_ID_MISSING
2152
DATA0153
Late Arrivals Missing
LATE_ARRIVALS_MISSING
2153
DATA0154
GDS Prop Name Missing
GDS_PROP_NAME_MISSING
2154
DATA0155
Hold Time Missing
HOLD_TIME_MISSING
2155
DATA0156
State/Province Code Missing
STATE_MISSING
2156
DATA0157
Hold Time Missing
HOLD_TIME_MISSING
2157
DATA0158
Invalid AUT code
INVALID_AUT_CODE
2158
DATA0159
County Too Long
COUNTY_TOO_LONG
2159
DATA0160
Country Dial Code too long
COUNTRY_DIAL_CODE_TOO_LONG
2160
DATA0161
Phone City Code too long
PHONE_CITY_CODE_TOO_LONG
2161
DATA0162
Phone Number too long
PHONE_NUMBER_TOO_LONG
2162
DATA0163
GDS PID Missing
GDS_PID_MISSING
2163
DATA0164
GDS Chaincode Missing
GDS_CHAINCODE_MISSING
2164
DATA0165
Number of Nights Missing
NUMBER_OF_NIGHTS_MISSING
2165
DATA0166
Invalid Gds Code
INVALID_GDS_CODE
2166
DATA0167
Guarantee Payment Missing
GUARANTEE_PAYMENT_MISSING
2167
DATA0168
Postal Code Too Long
POSTAL_TOO_LONG
2168
DATA0169
State Code Too Long
STATE_CODE_TOO_LONG
2169
DATA0170
Start and End dates must be unique
OVERLAPING_DATES
2170
DATA0171
Hotel Short Name Missing
HOTEL_SHORT_NAME_MISSING
2171
DATA0172
HoldTime Present
HOLD_TIME_PRESENT
2172
DATA0173
Use Type 5 Code Missing
OTA_CODE_MISSING
2173
DATA0174
PLT code 8 Missing
PLT_CODE_MISSING
2174
DATA0175
Gds Id Missing
GDS_ID_REQUIRED
2175
DATA0177
Primary Attraction Missing
PRIMARY_ATTRACTION_MISSING
2176
DATA0178
City Code Missing
CITY_CODE_MISSING
2177
DATA0179
City Attraction Category Code Missing
CITY_ATTRACTION_CATEGORY_CODE_MISSING
2179
DATA0180
When Built Date Missing
WHEN_BUILT_MISSING
2180
DATA0181
Cancellation Policy Missing
CANCEL_POLICY_MISSING
2181
DATA0182
Duplicated Property URL
DUPLICATED_PROPERTY_URL
2182
DATA0183
Guarantee Deposit Policy data error
GUARANTEE_DEPOSIT_POLICY
2183
DATA0184
Method of Payment Policy data error
METHOD_OF_PAYMENT_POLICY
2184
DATA0185
Credit Card Policy data error
CREDIT_CARD_POLICY
2185
DATA0186
Additional property description data error
PROP_ADDL_DESC
2186
DATA0187
Guarantee Payment Policy format
GUARANTEE_PAYMENT_FORMAT
2187
DATA0188
Property is being processed
PROP_PROCESSING
2188
DATA0189
Duplicate HAC code
2189
DATA0190
Duplicate RST code
2190
DATA0191
Duplicate TRP code
2191
DATA0192
Duplicate GRI code
2192
DATA0193
Duplicate LOC code
2193
DATA0194
Duplicate SEG code
2194
DATA0195
Duplicate PCT code
2195
DATA0196
Duplicate PHY code
2196
DATA0197
Duplicate SEC code
2197
DATA0198
Duplicate RMA code
2198
DATA0199
Duplicate MRF code
2199
DATA0200
Duplicate MRC code
2200
DATA0201
Duplicate Meeting Room ID
2201
DATA0202
Duplicate Guest Room ID
2202
DATA0203
Duplicate Restaurant ID
2203
DATA0204
Duplicate RES code
2204
DATA0205
Duplicate CUI code
2205
DATA0206
Duplicate RSI code
2206
DATA0207
Duplicate Cancel Policy Code
2207
DATA0208
Duplicate Tax policy
2208
DATA0209
Duplicate PET code
2209
DATA0210
Duplicate Attraction ID
2210
DATA0211
Duplicate Phone
2211
DATA0212
Duplicate EAT code
2212
DATA0213
Duplicate Recreation Detail
2213
DATA0214
HTML is not allowed.
ILLEGAL_HTML
2214
DATA0215
URLs are not allowed.
ILLEGAL_URL
2215
DATA0216
Duplicate BUS code.
DUPLICATE_BUS_CODE
2216
DATA0217
Duplicate MPT code.
DUPLICATE_MPT_CODE
2217
DATA0218
Duplicate EAP PID.
DUPLICATE_EAP_PID
2218
DATA0219
Stay Requirements data error
STAY_REQUIREMENTS
2219
DATA0220
Invalid value in the RefPoint@Distance attribute.
INVALID_DISTANCE
2220
DATA0221
Commission Applicability is required
COMMISSION_POLICY
2221
DATA0222
Airport Location missing
AIRPORT_LOCATION_MISSING
2223
DATA0223
Invalid LOS size
INVALID_LOS
2224
DATA0224
Invalid Image URL
2225
DATA0225
Auto-generated EAP property id
EAP_PID_GENERATED
2226
DATA0226
Old and New EAP values do not match and the overwrite flag is set to false
EAP_NO_MATCH
2227
DATA0227
Content Integrity
CONTENT_INTEGRITY
Error Type
** OTA defined Error Types **
Code
Description
1
UNKNOWN
2
NO_IMPLEMENTATION
3
BUSINESS_RULE
4
AUTHENTICATION
5
AUTHENTICATION_TIMEOUT
6
AUTHORIZATION
7
PROTOCOL_VIOLATION
8
TRANSACTION_MODEL
9
AUTHENTICATION_MODEL
10
REQUIRED_FIELD_MISSING