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  1. Our Products
  2. Smart Distribution
  3. Book and Cancel Reservation
  4. Book API

Cancel Reservation

To cancel a booking, the CancelReservation message should be sent with the following information:

Latest confirmation number (i.e. some hotel CRSs may generate a new confirmation whenever a booking is modified)

Property Code

Arrival and Departure dates

Name of Primary Guest

Here is an example of Cancel Reservation request –

Request Message

Following is an example of a cancel reservation request:

<HotelML xmlns="http://www.xpegs.com/v2001Q3/HotelML">
<Head>
<Process DataPath="/HotelML/Form/CancelReservation" Function="TI_CancelReservationV1_1" Token="1307102092964"/>
<Route Destination="00" Source="01"/>
</Head>
<Form>
<CancelReservation ConfirmationNumber="312919307911" InDate="2011-07-01" OutDate="2011-07-04"
PropertyCode="GT;042934">
<Guest FirstName="John" LastName="Doe"/>
</CancelReservation>
</Form>
</HotelML>

Response Message

The response will include a cancellation number, as shown below:

<HotelML xmlns="http://www.xpegs.com/v2001Q3/HotelML">
<Head>
<Route Destination="01" Source="00">
<Operation Action="Create" App="TIDispatcher" AppVer="1.12.40.2.8.1" DataPath="/HotelML" StartTime="2011-06-
03T11:54:53.060+00:00" Success="true" TotalProcessTime="850"/>
</Route>
</Head>
<Reservation CancellationNumber="531342876239" ConfirmationNumber="312919307911" InDate="2011-07-01" OutDate="2011-
07-04" PropertyCode="GT;042934" Token="1307102092964">
<Guest FirstName="John" LastName="Doe"/>
</Reservation>
</HotelML>

Last updated 4 months ago